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Quejas de Tiempo Compartido en Sunset Group

Sunset Fisherman, Sunset Lagoon, Sunset Yacht Club, Hacienda Tres Rios

Quejas de  Tiempo Compartido en Sunset Group
Razón social
Royal Fisherman's SA de CV, Promotora Sunset Beach Clubs, S.A. de C.V.
Localización
Cancún
Agencias de cobro
PROMOTORA SUNSET BEACH CLUBS, S.A. DE C.V, PO BOX in Miami, FL
Compañí­as de Renta
Resorts International Marketing Corp.
Representantes
Adolfo Barreiro Ramirez, Ricardo Figveroa, Marco Olivera, Cynthia Vega, Rodrigo Gallardo, Lissette Carrillo, Adriana Lecuona

Common Complaints:

  • Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it.
  • Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks.
  • In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. In reality, all-inclusive is mandatory for usage at all their Cancun locations.


Servicio al cliente
USA & Canada: 1-866-377-4890
Mexico: 01-800-262-9648

Reservaciones
Solo Miembros
USA & Canada: 1-800-961-5089
Mexico: 01-800-262-9648
No miembros
USA & Canada: 1 800 494 9173
Mexico: 01 800 262 9268

Cobranza
USA & Canada: 1-800-906-4396
Mexico: 01-800-262-8964

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leave a complaint
Lea lo que otras victimas de fraude en tiempo compartido dicen.
181 Queja(s)
  • Nicole Noviembre 24, 2014, 6:38 pm

    applicable to member but soon you will realize, your stay is not VIP but Economic class

  • Benjamin Noviembre 14, 2014, 9:02 am

    if you sign a contract be sure to read the final papers that they hand you in a sealed envelope because they will append a second week

  • Gary Noviembre 13, 2014, 9:02 am

    The whole scam was about us buying a time share and not receiving anything that they promised.

  • Steven Noviembre 10, 2014, 11:02 am

    We are in our 80s and I am getting more frustrated with all the time it takes to get a voice to assist me..

  • Barbara Noviembre 3, 2014, 11:53 am

    stay out of sunset lagoon and their timeshares if you want to have a nice and relaxing vacations

  • Jason Octubre 31, 2014, 10:48 am

    I was trying to sell my timeshare with them but it's such a big problem, seems impossible!!!!

  • Robert Octubre 30, 2014, 2:39 pm

    I own 2 weeks and i have major problems renting it or finding my way to change destinations through rci

  • Sarah Octubre 15, 2014, 9:04 pm

    please help me, i bought a timeshare 2 years ago and i'm trying to cancel, because i cant even use it

  • James Octubre 9, 2014, 7:17 pm

    after buying ask for references and call them. Ask for folks who have been happy and unhappy with the previous service.

  • Jaden Septiembre 30, 2014, 6:39 pm

    These time share sales people are extremely aggressive, you can not just walk away, they followed me out to my car.

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