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Quejas de Tiempo Compartido en Sunset Group

Sunset Fisherman, Sunset Lagoon, Sunset Yacht Club, Hacienda Tres Rios

Quejas de  Tiempo Compartido en Sunset Group
Razón social
Royal Fisherman's SA de CV, Promotora Sunset Beach Clubs, S.A. de C.V.
Localización
Cancún
Agencias de cobro
PROMOTORA SUNSET BEACH CLUBS, S.A. DE C.V, PO BOX in Miami, FL
Compañías de Renta
Resorts International Marketing Corp.
Representantes
Adolfo Barreiro Ramirez, Ricardo Figveroa, Marco Olivera, Cynthia Vega, Rodrigo Gallardo, Lissette Carrillo, Adriana Lecuona

Common Complaints:

  • Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it.
  • Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks.
  • In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. In reality, all-inclusive is mandatory for usage at all their Cancun locations.


Servicio al cliente
USA & Canada: 1-866-377-4890
Mexico: 01-800-262-9648

Reservaciones
Solo Miembros
USA & Canada: 1-800-961-5089
Mexico: 01-800-262-9648
No miembros
USA & Canada: 1 800 494 9173
Mexico: 01 800 262 9268

Cobranza
USA & Canada: 1-800-906-4396
Mexico: 01-800-262-8964

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leave a complaint
Lea lo que otras victimas de fraude en tiempo compartido dicen.
153 Queja(s)
  • Lilith Noviembre 1, 2013, 2:45 pm

    I am so mental stressed because of this I cant eat and I sleep little over being cheated and losing so much money.

  • Mikael Octubre 25, 2013, 12:41 pm

    They are not allowing us out of our contract, we still have our two time-shares and they now have an American debt collector after us.

  • gpe maldonado moreno Octubre 20, 2013, 10:29 pm

    Compramos hace poco mas de un año y esramos decepcionados es pura sacadera de dinero y mentiras hemos pagado mas de 7000 dls ydebemos aprox pesos 12000 ,mas mantenimientos anuales de 640 dls T I de 90 dls diarios por persona en la estancia y si queremos t cambiar destino debemos comprar otra membresia .es un gran fraude queremos cancelar y recuperar nuestra inversion

  • Eliah Octubre 18, 2013, 11:56 am

    I think i was scameed! Can you help in this situation. I will track them down if it is a scam and they will pray to God they ever call me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Thanks,

  • Aaron Octubre 7, 2013, 2:43 pm

    My wife and I are so angry at the manager in the building and couldn't be more insulting. We just want to let other people know, who are curious about this company, as we feel the 3 hours as a 1-on-1 tour was very intense indeed. Although the customer service was good from the gentleman serving us, we could not believe how awfully rude his manager was. I would hate anybody to experience this.

  • Paul Octubre 7, 2013, 2:42 pm

    Thanks, Sunsent Group, for taking our hard earned money. I hope it comes back 10 fold of badness on you all.

  • Heather Octubre 7, 2013, 2:41 pm

    All of you are so dishonest, and we are very angry. We never got what we were promised. These people are a scam. We paid $2,000 and have not yet gotten a chance to go on a vacation. What a scam these people are? We tried to take a vacation, and they never have availability.

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